FAQ

About US


Where are you located? Intelligent Nutrition is an e-commerce site located in Killeen, Texas. 

What is our passion?  While researching family nutrition, I discovered that most companies don’t provide a complete line of nutritional products.  Often they are not tailored for the family. Concerned that families were limited in options, IN was determined to create an alternative.  Alternatives that serve families and their needs. My passion for assisting families also contributed to my goal to create a complete vitamin and supplement company.  We strive to provide you high quality, cost competitive products that enrich your life.  Learn more about the owner here.


 

Payments


Do you take payments over the phone?  Yes we do, please call sales at (254) 262-5445 and our sales professional will assist you.

What payment options does IN provide? We accept Mastercard, Visa, American Express, or Discover. All orders placed will be charged in U.S. currency. Be sure to include your correct address and phone number.   That way we can contact you if there is a problem processing your order.

Is my credit card information secure?  Yes at IN we take your security seriously. Our site has earned the McAfee SECURE certification. You are safe clicking links, downloading files and providing us your personally identifiable information.  Most importantly,  the data you send to this site is encrypted by industry-standard security protocols.


 

Shipping and Returns


Do you offer free shipping? Yes!  All orders that are shipping to ANY state in the Continental United States will ship for free.  Just make the purchase amount is over $99. We will ship via US Priority Mail, FedEx ground, or FedEx Smart Post.

Do you ship internationally?  Unfortunately we do not ship outside the United States.

How long will my order take to arrive? Most orders should arrive within 5 - 7 days of purchase.  First, we will ship your package via USPS within 1 or 2 business days of placing your order. Finally, if you select free standard shipping, your package will arrive 3 - 5 days after being shipped.

How do I make a return? If you want to return your purchase for any reason, we have a 90-day no-hassle return policy for unopened products. Furthermore, Email us at info@intelnutrition.com with your order number and the products you would like to return.


 

Products


What does the USDA label on Organic Teas mean? Our USDA label means that you are receiving teas made from 100% organic herbs.  Buddha tea herbs are grown without the use of chemicals, pesticides, and other pollutants. Most noteworthy, Buddha teas are made from only the best organic ingredients.

How do I use Essential Oils? Our team highly recommend the use of a diffuser! Diffusing is a simple and safe way to get the benefits of essential oils.

Can I ingest Essential Oils? We do not recommend the internal use of any essential oils, regardless of quality, except under the direct supervision of a licensed aromatherapist or health professional.

Are your Oils Vegan and Cruelty Free? Yes, all of our products are vegan and cruelty-free! At IN we love animals. Above all, Ecotherapuetic Oils are never tested on animals, but are tested by scientific GC-MS analysis.